Legal
Privacy Policy & Terms
This page explains how Convertionary collects, uses, stores, and protects information when you use the platform, along with the terms that apply to your use of our converters, generators, and related services.
Last updated: April 7, 2026
Overview
Privacy Policy
This Privacy Policy describes how Convertionary ("we," "us," or "our") collects, uses, stores, and shares information when you use our website and services, including our converters, generators, and any related features available through https://convertionary.com.
By using Convertionary, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, you should not use the service.
1. Information We Collect
We may collect information you provide directly, information generated through your use of the platform, and limited technical information collected automatically.
Account information
If you create an account, we may collect details such as your name, email address, login credentials, and account preferences.
Files and submitted content
When you use a converter or generator, we may process files, text, prompts, settings, or other materials you submit so the requested tool can function correctly.
Payment and billing information
If you purchase paid features or subscriptions, payment data may be collected and processed by third-party payment providers. We do not store full card details on our own servers unless explicitly stated otherwise.
Technical and usage data
We may collect information such as IP address, browser type, operating system, language settings, referring URLs, device identifiers, timestamps, tool usage, button clicks, and error logs.
Support communications
If you contact us, we may keep a record of your message and related correspondence to respond to your request and improve our support processes.
2. How We Use Information
We may use your information to:
- provide, maintain, and improve Convertionary;
- process file conversions and tool requests;
- create and manage user accounts;
- process billing, subscriptions, and transactions;
- respond to support requests and service messages;
- analyze usage patterns and platform performance;
- detect misuse, fraud, abuse, or technical issues;
- enforce our terms and protect the platform; and
- comply with applicable legal obligations.
4. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.
Uploaded files and generated outputs may be stored temporarily or for a longer period depending on the relevant feature, account settings, billing plan, security needs, and operational requirements.
5. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.
However, no system can be guaranteed to be completely secure. You acknowledge that use of the internet and online services always involves some level of risk.
6. Children
Convertionary is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
7. Your Rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or objection to certain processing.
You may also have the right to withdraw consent where processing is based on consent. To make a privacy-related request, contact us at support@convertionary.com.
Terms of Use
By accessing or using Convertionary, you agree to these Terms of Use. If you do not agree, you must not use the platform.
Use of the service
You may use Convertionary only in compliance with applicable laws and these terms. You must not use the service for unlawful, harmful, infringing, abusive, or deceptive purposes.
User content
You are responsible for the files, text, prompts, and other content you upload or submit. You must have the necessary rights to use that content and to request its conversion, processing, or generation.
Intellectual property
The Convertionary platform, branding, design, and software are owned by or licensed to us and are protected by applicable intellectual property laws. These terms do not transfer any ownership rights to you.
Availability
We may update, suspend, restrict, or discontinue any part of the service at any time, with or without notice.
Disclaimer
The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express or implied.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, profits, or business opportunities arising from your use of the service.
Termination
We may suspend or terminate access to the service if we reasonably believe you have violated these terms, created risk for the platform, or acted unlawfully.
Changes
We may update these legal terms from time to time. Continued use of the service after an update becomes effective means you accept the revised version.
Contact
If you have questions about this Privacy Policy, Cookie Policy, or Terms of Use, you can contact us at support@convertionary.com.
You can also return to the tools overview.